Task 1- Case Study

BSBSUS501 Develop workplace policy and procedures
Assessment
Task 1- Case Study (Policy update and implementation)
Candidate Name
Student ID
Assessor Name
Date
Performance objective
For this assessment learners are required to review existing policy documents and compare them
to regulatory documents and current organisational usage. A report is required that outlines
revised policy documents and describes the implementation process.
Assessment description
You are required to examine and review the MacVille policy and procedure documents (in the
additional resources of your Student Workbook) to determine the shortfalls between required
sustainable practices and documented approaches.
In doing this you will need to review current usage of resources to gain an understanding of
potential for recommending change to organisational practices. After evaluation of this
information, you will need to outline revised policy documents for MacVille together with a
description of the approaches that can be taken to implementation of the revised policy
documents.
Assessment instructions
1. Review the case study information provided (attached), policy and procedure documents
(in the Appendices of your Student Workbook) and legislative and regulatory documents
that describe compliance requirements for the business sector.
2. Complete 10 activities using the space and format provided. Alternatively, you may create
your own format and complete all the lactivities.
DALTON
COLLEGE
for sustainability
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Assessment submission specification
You must complete all the following activities and submit:
Activity 1

AssignmentTutorOnline

• Research and describe best practice models relevant to the business sector, especially as it
relates to this case study.
Activity 3
• Identify and describe shortfalls in the existing policy and procedure documents, by comparing
research and information supplied.
Activity 4
• Make recommendations for the existing policy options based on likely effectiveness,
timeframes and budget.
Activity 5
• Clearly identify and summarise the scope of changes and new documents required that will
need to be made to the MacVille policy and procedure set to ensure compliance with
requirements of future sustainability initiatives.
Activity 6
• Identify and describe who could be consulted with to review and develop the revision and
creation of policy documents.
Activity 7
• Develop sustainability policy that reflects MacVille’s commitment and new sustainability
initiative as an integral part of business planning
Activity 8
• Review the current resources usage for the organisation (as per the case study information
attached).
Activity 9
• An explanation of how you developed policy that reflects Macville’s commitment to
sustainability and as a business opportunity.
Activity 10
• Develop an implementation plan for the new and revised policy documents including review
and monitoring approaches, responsibilities, consultation and continuous improvement tools
D ALTON
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Case study – Sustainability initiative of MacVille Enterprises
Sam MacVille, the Business Manager of MacVille Enterprises has reviewed some of MacVille’s operations
and has observed that resource use in the head office is not aligned with sustainable work practices being
promoted by the Sustainability Team. He realises that this is at least partly due to existing MacVille policy
and procedure documents not reflecting current business sector requirements. Some of the initiatives
Seamus wants to see implemented include:
1. re-programming of all air-conditioning services in the head office to be only active in normal
business hours:
a. currently air-conditioners are manually switched on and off
b. It is the responsibility of the last staff member leaving each day to turn them all off – this is
rarely done, and most commonly all air-conditioners are left running 24 hours per day.
2. lights being switched off at night
3. better sorting of recyclable paper from general rubbish
4. encouraging staff use of dual-flush capability of toilets.
MACVILLE PTY LTD
188 Brunswick Street, Fortitude Valley, Queensland 4006
Expense Report
January 2016

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D A L T O N
COLLEGE
MacVille Press Release (#2016-37)
New environment approach for MacVille
January 18, 2016
Mary Belucci – Business Manager
The Steering Committee at MacVille Enterprises has today released information about a new
direction the company is taking. MacVille is instituting a new work team within their head office with
the objective of assisting MacVille to become a leading practitioner in-triple bottom line sustainable
practices within the coffee industry.
The team will be tasked to review work practices within all of MacVille’s activities, especially the
coffee buying, roasting and coffee shops. They will be required to develop best practice models to
increase sustainability practices across the organisation. This will involve training and educating all
staff through use of internal professional development opportunities, newsletters and other similar
approaches.
The work team is also required to develop materials to inform and educate clients and the general
community about MacVille’s sustainable activities and encourage participation in activities and
practices that lead to better environmental outcomes.
MacVille will be recruiting internal and external (yet to be advertised) staff to fill places in the new
work team, and will require individuals capable of working within a team to investigate and solve
problems. Vital to this team will be the inclusion of a highly skilled individual capable of reviewing
highly technical documents and consequently developing plain language internal memos and external
publicity materials.
End of press release
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Activity 1
Identify and describe required sustainability initiatives for MacVille.
Sustainability initiatives for MacVille
1 2 3 4
Activity 2 «
Research and describe best practice models relevant to the business sector, especially as it relates
to this case study.
Best practice model
Organisation name
Best practice
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Best practice model
Organisation name
Best practice
Best practice model
Organisation name
Best practice
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Activity 3
Identify and describe shortfalls in the existing policy and procedure documents, by comparing
research and information supplied.
Shortfalls Description
1 2 3 4 5
Activity 4
Make recommendations for the existing policy options based on likely effectiveness> timeframes
and budget.
Existing policy options Recommendations effectiveness Timeframe Budget
J
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Activity 5
Clearly identify and summarise the scope of changes and new documents required that will need
to be made to the MacVille policy and procedure set to ensure compliance with requirements of
future sustainability initiatives.
Scope of changes Required new documents
Activity 6
Identify and describe who could be consulted with to review and develop the revision and creation
of policy documents. X*
Individuals and/or groups to consult Reason for consultation
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– COLLEGE
Activity 7
Develop sustainability policy that reflects MacVille’s commitment and new sustainability initiative
as an integral part of business planning. Include in the policy:
a. Purpose
b. Scope
c. Responsibility
d. Relevant legislation and standards
e. Update / Authority.
f. Sustainability principles
g- Sustainability procedures
Sustainability Policy
Purpose
Scope
Responsibility
Relevant legislation and
standards
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Update / Authority.
Sustainability principles
1. Sustainable use of energy
2. Sustainable use of water
3. Sustainable use of paper
4. Sustainable use of
Sewerage
5. Sustainable waste
removal
6. Sustainable printing
Sustainability procedures
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Activity 8
Review the current resources usage for the organisation (as per the case study information
attached).
Current usage information
Expense report of MacVille describes the information on current resource usage as follows:
Resource usage Monthly cost $
For printing
For electricity
For water
For sewerage and waste removal
Total cost for resource usage for a month
Activity 9
An explanation of how you developed policy that reflects Macville’s commitment to sustainability and as a
business opportunity.
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Activity 10
Develop an implementation plan for the new and revised policy documents that includes:
a. a description of the sustainability initiatives being implemented
b. Prioritise sustainability implementation with objectives, targets, actions timelines,
costs and persons responsible for the initiative implementation and sustainability or
environmental targets and/or key performance indicators compared to current
resource usage
c. strategies/actions to minimise resource use, reducing toxic material and hazardous
chemical use and employing life cycle management approaches
d. an outline of the monitoring approaches to gather reporting information throughout
the implementation stage
e. a description of individual and team responsibilities throughout the implementation
stage and procedures to help implement workplace sustainability policy
f. an ongoing method to identify and consult with a diverse range of stakeholders as a
key component of the policy development process
g. a description of how continuous improvement for the process will be implemented
and managed.
Description of the sustainability initiatives being implemented
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Implementation plan

Priority table
Priority/Task
aspect
Objective Target
Action item(s)
Due date

Cost ($) Persons
Responsible
1.
2.
3.
4.
5.
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Strategies to achieve the desired results
Priority 1 – Energy, Air-conditioning
Task Activity Cost
(if any)
Timeframe
Persons
Responsible
Start End
1 2 3 4 5
Priority 2 – Lighting energy
Task Activity Cost
(if any)
Timeframe Persons
Responsible
Start End
1 2 3 4 5
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Priority 3 – Water usage
Task Activity Cost Timeframe Persons
(if any) Start End
Responsible
1 2 3 4 5
Priority 4 – Paper usage (Recyclable paper)
Task Activity Cost Timeframe Persons
(if any) Start End
Responsible
1 2 3 4 5
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Priority 5 – General waste reduction
Task Activity
Cost Timeframe Persons
(if any) Start End Responsible
1 2 3 4 5
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Monitoring arrangement
The following describes the monitoring approaches to gather reporting information throughout the implementation
stage
Priority Monitoring actions Timeframe
1.
2.
3.
4.
Responsibilities of teams and individuals

Responsibilities
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Ongoing consultation plan
Consultation Method Timeframe Responsible
Continuous improvement process
You are required to use a continuous improvement method/tool.
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Note: The following is only one option /format. Candidate may use any continuous improvement tool.
Application of PDCA continuous improvement model for MacVille
1. Plan Tools to be
used
rsj
ao Tools to be
used
3. Check Tools to be
used
4. Act Tools to be
used
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^ W ALTON
‘••’j > COLLEGE
BSBSUS501 Develop workplace policy and procedures for sustainability
Assessment
Task 2- Presentation (Review policy implementation)
Candidate Name
Student ID
Assessor Name
Date
Performance objective
This assessment is conducted to assess your ability to review implementation of changes to policy and
procedures, and report on progress and required modifications.
Assessment description
Using simulated workplace, MacVille Industries and the following scenario and the sustainability policy you
have developed in Assessment Task 1 and its implementation plan, you are required to review the
implementation of MacVille sustainability policy. You will then prepare and deliver a presentation to the
management team (class and the assessor) detailing the outcomes of sustainability policy implementation.
Assessment instructions
Review the following scenario of simulated workplace, MacVille Industries and the assessment task 1 you
have completed to prepare and deliver a presentation as specified by your assessor. Include the following
points in your presentation:
1. Scope of sustainability policy for MacVille Industries
2. Policy options included and consideration of effectiveness, timeframe and budget in terms of
minimizing resource use, reducing toxic materials and hazardous chemical use
3. Methods of implementation of employing life cycle management approaches and continuous
improvement that includes:
a. agreed outcomes,
b. performance indicators to measure the outcome,
c. activities to be undertaken to implement the policy,
d. assigned responsibilities to implement the policy
e. record keeping to review,
f. review strategy and improvement processes
4. Promotion of sustainability policy and expected outcomes
5. Outcomes of review of sustainability policy implementation after three months of implementation
and their documentation and provision of feedback to relevant key personnel and stakeholders
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6. Investigation details of success or failures of the policy implementation
7. Monitoring and identifying trends that may require remedial actions
8. Promotion of continuous improvement of performance of sustainability
9. Any modifications required for the policy to ensure improvements are taking place and recording
systems to track continuous improvements in sustainability approaches
10. Consultation session with relevant stakeholders to generate engagement with sustainability policy
development, implementation and continuous improvement
Assessment submission specification
You must deliver a presentation (as date and times allocated by your assessor) and submit a hard copy of
the presentation slides to the assessor.
Scenario – Sustainability implementation review of MacVille Enterprises
Sam MacVille, the Business Manager of MacVille Enterprises has reviewed MacVille’s sustainability
implementation over the sustainability initiative and the new policy developed by you three months ago.
He has asked you to conduct a review the workplace sustainability policy implementation and
communicate workplace sustainability policy implementation outcomes to the management team. You also
have gathered the following expense report for the last three months. You are required to analyse the
trends of the sustainability outcomes and deliver a presentation to highlight successes or otherwise of
sustainability policy implementation.
MACVILLE PTY LTD
188 Brunswick Street, Fortitude Valley, Queensland 4006
Expense Report
J a n u a r y – M a r c h 2016
Account description January
Expenses($)
February
Expenses($)
March
Expenses($)
Paper 2,384.02 2,264.82 2,196.87
Toner (Printer) 686.00 651.70 632.15
Toner (Photocopier) 948.00 900.60 873.58
Service (Photocopier) 3,159.86 3,001.87 2,911.81
Electricity 489.56 465.08 451.13
Water 33.25 31.59 30.64
Sewerage 507.78 482.39 467.92
Waste removal (Recycle) 1,832.83 1,741.19 1,688.95
Waste removal (General) 2,291.04 2,176.49 2,111.19
12,332.34 11,715.72 11,364.25
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BSBSUS501 Develop workplace policy and procedures for sustainability
Assessment
Task 3- Written Questions
Candidate Name
Student ID
Assessor Name
Date
Performance objective
The objective of this written test is to assess your ability to demonstrate your knowledge in developing
workplace policy and procedures for sustainability against the required knowledge evidence.
Assessment description
This assessment is written test to assess your ability to demonstrate your knowledge in developing workplace
policy and procedures for sustainability. Using the space provided, write your answers.
Assessment instructions
1. Written test will be conducted during the allocated times determined by your trainer/assessor.
2. Follow the instructions provided by your trainer/assessor.
3. Write answers to all the following knowledge test questions
Assessment submission specification
You must submit this paper with written answers to the questions in the space provided.
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Questionnaire
1. Outline the environmental or sustainability legislation, regulations and codes of practice
applicable to an organisation.
2. Identify internal and external sources of information and explain how they can be used to
plan and develop the organisation’s sustainability policy.
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3. Explain policy development processes and practices.
4. Outline organisational systems and procedures that relate to sustainability.
5. Outline typical barriers to implementing policies and procedures in an organisation and
possible strategies to address them.
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